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Please enter a description of the problem you are having in the form below.

NOTE that most fields are required, as we need a reasonable amount of detail to determine what is happening and how it might be fixed.

Knowing what your operating system is and which version of typeSmart you have helps us to determine what the problem might be.

Please enter your name and contact details so that we can respond to your query.

Please describe the problem clearly. Tell us

  • What you were hoping to do at the time you encountered a problem.
  • Any error messages you saw (exact wording is helpful).
  • What you had just done when the problem occurred, e.g. pressed a certain button, and so on.
  • If you were installing, tell us how far you got before it stopped.

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